30 Day money back guarantee
100% satisfaction guaranteed or your money back. If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-stock or and to special order items (items built to order or not carried in stock). We do not make refunds for glass orders so please make sure you order correct quantity and correct measurements are supplied to us before manufacturing. This is in addition to your statutory rights. There may be a restocking fee depending on the product. Goods must be returned in resale able condition, complete with all contents and packaging.
Payment on our website
All personal information and all card payments are processed over a secure encrypted link using Secure Socket Layer (SSL) technology. We use 3rd party secure payment services from Stripe, who comply with all safety and data protection regulations
We can accept Mastercard, Visa, Maestro, Switch, Solo, Delta, and Visa Electron cards.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. We accept all major credit and debit cards. You may send your credit card information via phone or over he Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.